If one can implement a solution in an existing platform with marginal expense on top of the current team and licensing costs, probably, it would be worth considering.
IT Tools are as good as the people-process using them. Pay attention to the people and their processes more than the tool. After all, the people define the processes, and tools are there to serve, not the other way round.
The business thinking fosters the design thinking, agility, innovation, and creativity at its core encapsulated under the cross-division people collaboration. The Brad Pitt’s movie “Moneyball” was an awesome example of how one can do great things with teamwork using everyone’s strengths, even if everyone is not an “A-grade” player.
Handle IT customers and PMs with kids gloves. The opinions disguised or construed as the requirements may act as initial cracks in the foundation of the product for which the development has not even begun yet. Ask why? why not? what if?