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Tag: service management

Focus More on People Process, Less on IT Tools

Focus More on People Process, Less on IT Tools

IT Tools are as good as the people-process using them. Pay attention to the people and their processes more than the tool. After all, the people define the processes, and tools are there to serve, not the other way round.

Why Every Corporate Division should Run like a Business

Why Every Corporate Division should Run like a Business

The business thinking fosters the design thinking, agility, innovation, and creativity at its core encapsulated under the cross-division people collaboration. The Brad Pitt’s movie “Moneyball” was an awesome example of how one can do great things with teamwork using everyone’s strengths, even if everyone is not an “A-grade” player.

Dare to ask, Why?

Dare to ask, Why?

Handle IT customers and PMs with kids gloves. The opinions disguised or construed as the requirements may act as initial cracks in the foundation of the product for which the development has not even begun yet. Ask why? why not? what if?